Christmas Cut-Off Dates 2023
Retailer service orders must be received by COB Monday 4th December 2023 to be connected prior to Christmas.
Regular operations will resume Monday the 16th of January.
RECs are required to book the truck appointment in eConnect by Monday 4th December 2023.
We will endeavour to connect those customers where the connection request and valid service orders are received via eConnect/MyEnergy after 4th December,however we cannot guarantee that those connections will be completed before Christmas.
Regular operations will resume Monday the 15th January 2024.